Citizens Bank Career – Citizens Teller

Job Description:

Transactions aren’t at the heart of banking — relationships are. That’s why we’re not looking for just any teller. We’re looking for Citizens Tellers. What sets these colleagues apart? You look customers in the eye and greet them in the branch lobby with a smile — just like you would a friend or a neighbor. Whether you’re processing transactions or collaborating with your branch team to meet a customer’s needs, you provide a memorable, meaningful experience to every customer, every day.Are you a great listener? Do you enjoy meeting new people or strengthening existing relationships? If so, you’re Made Ready to be a Citizens Teller. It takes an energetic attitude, an ability to listen intently and a desire to get to know your customers — who they are, what they need, which ones want to get in and out quickly vs. those who want to catch up. Using your knowledge of our award-winning mobile app and online banking options, you’ll simplify banking for your customers. You will confidently cash checks, process withdrawals and deposits. You pride yourself in giving every customer the level of care they deserve, including referring them to the right banker who can handle more complex requests.

Job Responsibilities:

• Recognition & reward – You’ll see your hard work rewarded with promotion, growth and new opportunities
• Training & development – You’ll grow your career through training, coaching, career planning and development that will enable you to branch off in any direction your talents and interests take you
• Meaningful work & relationships – You’ll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
• Commitment to community – You’ll flourish in a diverse, friendly and supportive workplace that lets you give back to the community through volunteering and donating to causes that are important to you
• Exceptional benefits – You’ll have access to medical and dental insurance, a 401K with corporate match, tuition assistance and discounts on student loan refinancing. You’ll also get a discount on thousands of gyms, studios and fitness centers.

Job Requirements:

• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance the customer relationship
• Commitment to build relationships through in-person customer interactions
• Ability to problem solve and provide solutions to customer issues
• Comfortable with using digital technology to support the delivery of business goals

Qualification & Experience:

• High School degree or GED required
• Minimum of 1 year cash handling experience in a retail or banking environment
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
• Ability to build strong relationships with teammates, business partners and specialists through collaboration
• Energetic, detail-oriented and ability to multitask effectively
• Ability to work branch hours, which can include weekends and evenings

Job Details:

Company: Citizens Financial Group

Vacancy Type: Full Time

Job Location:  New Castle, DE, US

Application Deadline: N/A

Apply Here

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