Career at Nedbank – Multifunctional Consultant

Job Description:

To provide information and guidance to answer clients queries and requests to deliver client service and refer cross sell opportunities to mitigate risk and contribute to branch objectives.

Job Responsibilities:

• Create and manage own career through guidance and support of Team Leader and colleagues.
• Reach individual and branch usage (touch points) targets.
• Seek opportunities to improve business processes and systems.
• Provide service to, and maintain relationships with, clients by greeting, listening, understanding the client’s needs.
• Act as brand ambassador by living the Nedbank values.
• Enable the conversion of leads into sales. Meet client information needs and facilitate the processing of sales.
• Support implementation of new processes, policies and systems to add value to Nedbank.
• Stay abreast of Nedbank risk and compliance requirements.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Ensure client service and avoid destruction of aged stock and costs associated with reprinting and issuing.

Job Requirements:

• Answering client questions
• Working with clients to solve client problems
• Changing behaviour to meet the demands of changes at work
• Interacting with external clients
• Preferable 6 – 12 months client service experience in a financial industry.
• Business Relevant Certificate or Diploma.
• Matric / Grade 12 / National Senior Certificate
• Interacting with diverse people
• Building and maintaining effective cross-functional relationships with internal and external stakeholders

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Mossel Bay, Western Cape, South Africa

Application Deadline: N/A

Apply Here

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