Capitec Vacancies 2022 – Client Experience Specialist

Job Description:

To improve and optimise all areas where a client (internal and external) interacts with the brand’s physical and digital touchpoints with the outcome of improving the overall experience and perceived value.

Job Requirements:

• Employee Engagements
• Voice of Customer Platforms
• 5 years’ experience in a similar environment, with exposure to:
• Culture & Behaviour
• Service Environments
• A relevant tertiary qualification in Engineering – Process
• Previous exposure to customer servicing, platform engagement, product design/enhancement, customer engagement, culture & behaviour
• Grade 12 National Certificate / Vocational

Job Details:

Company: Capitec Bank

Vacancy Type: Full Time

Job Location: Stellenbosch, Western Cape, South Africa

Application Deadline: N/A

Apply Here

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